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Library

If you need resources on word of mouth, viral, buzz, or blog marketing, WOMMA's Word of Mouth Marketing Library is where you'll find them. Whether you seek information or inspiration, we've got it. Browse our one-of-a-kind collection of books, white papers, case studies, research, and more -- all dedicated to word of mouth marketing.

The WOMMA Word

The WOMMA Word puts up-to-the-minute word of mouth stories in your hands every week with an easy-to-swallow dose of news, strategies, case studies, campaigns, jobs, research, and more. If it's happening in WOM, The WOMMA Word has got it covered.

Ethics

WOMMA and its members are committed to building a profession that is based on ethical practices. We're breaking new ground in ethical marketing, consumer protection, and self regulation with our innovative ethics tools.

Simple and practical, companies can use our ethics tools to make sound decisions about their word of mouth marketing campaigns. Word of mouth marketing is being used by more and more companies and these tools will help them deliberately and consistently do the right thing. We're taking high-level ethical principles and using them to create practical decision-making instruments.

Research

Effective, industry-wide standards and metrics are the foundation of a healthy marketplace. The members of WOMMA's Research Council are the thought leaders and experts who are tackling this important challenge.

Word of mouth is a brand-new industry, and it is vital that we develop common terminology, units and measures, and tools to track the success of this growing marketplace. Members of the Council have set aside competitive differences and stepped up to build this essential foundation.

WOM 101

New to word of mouth marketing? Start your studies here. This is WOMMA's introduction to word of mouth. Our core white paper, "Word of Mouth 101" not only defines word of mouth marketing, but also details the types of WOM that marketers engage in -- and the unethical practices they should avoid.

Case Studies Library

The WOMMA Case Studies Library is a "how-to" resource intended to help marketers better understand the different types of word of mouth marketing. It features the best work from the best marketers, and provides a valuable educational tool for those who seek inspiration or instruction in initiating their own consumer conversations.

Books

WOMMA members have led the effort not only to create a growing word of mouth marketing industry -- but also to write about and record the history of the growing word of mouth phenomenon. See their work and more when you browse our list of recommended reading on all things word of mouth.

Photo Gallery

When WOMMA members get together, you can count on two things: good times and good company. Witness the fun and the learning that we're famous for by browsing our gallery of photos from past WOMMA events.

Video Testimonials

Don't just read why people love WOMMA; see it, too! Check out our collection of video testimonials to hear straight from the source why word of mouth -- and WOMMA -- is the future of marketing.